Refunds and Exchanges


We accept returns up to 30 days after purchase. Please call us for instructions. We only accept items back for a refund or exchange if they are in tip top condition. We cannot accept pashminas back that smell of perfume or cow hides covered in stains. If such things are returned to us then we will send them back to you.
Engraved, made to order and bespoke items are non-refundable so please choose carefully. 
If items are faulty or damaged in transit then we will of course send you a replacement or refund you in full, whichever you choose.

Latest Updates

Happy New Year from Emilyhannah LtdHappy New Year from Emilyhannah Limited! Wishing you health and happin more

Stuck for ideas for a present? How about a pocket watch? There is stil more

Get Your Own Beautiful Website MadeWe recommend Ranch Studios for web design. They start from scratch, wr more

Its big, its beautiful, its our new siteOur new web site has launched and with it loads of great new products. more